Fixing a pen you cannot select

If your pen is greyed out under Taken from, the app cannot match its recorded contents to your dose. A pen entered only in mg does not tell the app how many clicks it holds. This guide updates an unopened pen entry so you can select it when logging a dose.

Screens
1

Check the dose unit

Check the Dose unit on the log screen. A dose in units cannot be matched to a pen recorded only in mg. The pen's card is greyed out. The note above it asks you to add a strength.

If you already know your dose in mg or mcg, you can record that amount in your protocol and keep the pen in mg. To keep recording doses in units, follow the steps below.

Log dose
2

Open the pen for editing

Close the dose log, open the pen from your inventory, and tap Edit. You can change its tracking unit while the entry is Unopened. An opened entry does not offer this choice.

Pen
Edit
Unopened
15 / 15
In reserve · mg
Active protocols
Semaglutide
Details
CompoundSemaglutide
TypePen
Added to trackerJan 9
Expires on-
3

Open the amount field

Tap Amount when full. This example entry holds 15 mg of Semaglutide. That is the amount in the whole pen.

The next step replaces this amount with the full pen's click count. You will enter the total compound separately under Strength.

Edit supply
Save
Label
Optional
Amount
Amount when full
15mg
Dates
Opened on
Not set
Expires on
Not set
Source
Brand
Optional
Lot number
Optional
Pharmacy
Optional
4

Enter the total clicks

Choose clicks, then enter how many clicks a full pen holds. Tap Done. The pen in this example holds 300 clicks.

Use the full click count supplied for your own pen.

Edit supply
Save
Label
Optional
Amount
Amount when full
15mg
Dates
Opened on
Not set
Expires on
Not set
Source
Brand
Optional
Lot number
Optional
Pharmacy
Optional
Clicks per pen
300
mg
mcg
IU
clicks
CancelDone
1
2
3
4
5
6
7
8
9
.
0
5

Enter the whole pen's strength

Tap In the whole pen under Strength. Enter the total compound in a full pen, then tap Done. This example uses 15 mg.

This amount lets the app work out the strength of each click.

Edit supply
Save
Label
Optional
Amount
Clicks per pen
300
Strength
In the whole pen
Optionalmg
Dates
Opened on
Not set
Expires on
Not set
Source
Brand
Optional
Lot number
Optional
Pharmacy
Optional
6

Check the strength and save

Check the line below In the whole pen. With 15 mg across three hundred clicks, each click works out to 0.05 mg. Tap Save.

The app counts one click for each unit in your dose. Use this setup when that matches your pen's scale. The recorded strength also lets it convert doses entered in mg or mcg.

Edit supply
Save
Label
Optional
Amount
Clicks per pen
300
Strength
In the whole pen
15mg
Each click works out to 0.05 mg
Dates
Opened on
Not set
Expires on
Not set
Source
Brand
Optional
Lot number
Optional
Pharmacy
Optional
7

Select the pen and log

Return to the protocol and open Log dose. Under Taken from, tap the pen's card.

The card shows the 300 clicks the pen holds.

Check the date, time, and amount, then tap Log dose. The app subtracts those forty-eight clicks from the pen when you save.

Log dose
More in Vials and inventory
These guides explain how to use the app. They are for educational purposes only and are not medical advice. Talk to a licensed clinician about your own protocol.