Support center
Email us about any problem with Peptide Tracker and include enough detail for us to reproduce the issue.
Contact
Email hello@peptidetracker.ai for help with account access, app issues, and data requests.
We watch the inbox throughout the day and usually reply the same day. Expect an answer within two business days at the latest.
If you are reporting a bug, include your device model, app version, what you expected to happen, and what happened instead. Do not send peptide sourcing information or medical records.
What we can help with
App issues
Crashes, loading problems, broken screens, incorrect dates, and sync issues.
Reminders
Notification permission problems, missing reminders, and timezone issues.
Vials
Questions about how vial inventory, draw volume, and remaining dose calculations work in the app.
Feedback
Feature requests, workflow improvements, copy concerns, and confusing UI.
Account and data
To get a copy of your data, email us at hello@peptidetracker.ai from the address on your account, and we will send a JSON file of the records Peptide Tracker stores for you.
You can permanently delete your account from Settings › Danger zone › Delete account. This erases your protocols, doses, vials, injection sites, and history from the active database.
For privacy questions, read the Privacy Policy.
Medical questions
Peptide Tracker is a personal tracking tool. We do not sell, source, prescribe, dispense, or administer any compound, and support cannot answer medical questions or recommend protocols.
For medical advice, diagnosis, treatment, dosing decisions, side effects, or emergency concerns, contact a qualified clinician or local emergency services.